Terms of service

Terms of Service

Effective date: September 19, 2026

Welcome to Olarip. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Online Store

Our store allows you to browse and purchase pet grooming and care products.

We reserve the right to refuse service, limit order quantities, or cancel an order when necessary, including where we suspect fraud, unauthorized activity, pricing errors, or misuse of our website.

2. Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, and availability.

However, colors and product appearance may vary depending on your device or screen settings. Product information, prices, availability, and specifications may be changed or corrected at any time without prior notice.

3. Orders and Payments

When you place an order, you are making an offer to purchase the selected products.

An order is not accepted until payment has been successfully processed and we have confirmed the order.

We reserve the right to cancel or refuse an order because of:

  • Product availability;
  • Pricing or listing errors;
  • Incorrect shipping information;
  • Suspected fraud or unauthorized transactions;
  • Duplicate orders; or
  • Other reasonable business or legal reasons.

If we cancel an order after payment has been received, we will issue a refund to the original payment method.

4. Prices and Taxes

All prices are displayed in the currency shown on the website unless otherwise stated.

Prices may change without notice. Applicable taxes, customs duties, import taxes, brokerage fees, or other charges may be imposed by the destination country and may be the customer's responsibility unless otherwise stated at checkout.

5. Shipping

Shipping information, estimated delivery times, and applicable shipping terms are described in our Shipping Policy.

Delivery dates are estimates only. We are not responsible for delays caused by customs clearance, carriers, weather, incorrect addresses, public holidays, or events outside our reasonable control.

6. Refunds

Refund requests are handled according to our Refund Policy.

We do not accept returns for change-of-mind purchases, unwanted items, or incorrect product selections. Eligible refunds may be available for damaged, defective, incorrect, or materially misdescribed products.

7. Website Use

You agree not to:

  • Use the website for unlawful purposes;
  • Attempt to gain unauthorized access to the website or its systems;
  • Copy, reproduce, or misuse our content without permission;
  • Submit false, misleading, or fraudulent information;
  • Interfere with the security or operation of the website; or
  • Use automated tools to collect information from the website without our permission.

8. Intellectual Property

All website content, including text, product descriptions, images, logos, graphics, designs, and other materials, is owned by or licensed to Olarip unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or commercially use our content without our prior written permission.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, security, availability, or practices of third-party websites. Your use of third-party websites is subject to their own terms and policies.

10. Disclaimer

To the maximum extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be available, error-free, secure, or free from viruses.

Nothing in these Terms of Service excludes or limits any consumer rights or legal protections that cannot legally be excluded or limited.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Olarip will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

This limitation does not apply where liability cannot legally be excluded or limited, including applicable consumer protection rights.

12. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means that you accept the updated terms.

13. Contact Us

If you have questions about these Terms of Service, please contact us:

Email: olaripvip@outlook.com
WhatsApp: +86 199 3710 8760