Shipping policy
Shipping Policy
Effective date:
Effective date: September 19, 2026We currently ship orders from China to the United States, Canada, and Australia.
Free Shipping
We offer free standard shipping on all orders shipped to the United States, Canada, and Australia.
Shipping charges shown at checkout may vary if you select an optional shipping service or if additional delivery services are available for your location.
Order Processing
Orders are usually processed within 1–3 business days after payment has been confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During sales events, holidays, or periods of high order volume, processing may take longer than usual. If there is a significant delay, we will contact you using the email address provided with your order.
Estimated Delivery Times
Estimated delivery times after dispatch are:
- United States: 5–8 business days
- Canada: 7–15 business days
- Australia: 7–15 business days
These are estimates only and are not guaranteed delivery dates. Actual delivery times may vary because of customs clearance, weather, carrier delays, remote locations, or other circumstances outside our control.
Tracking Information
When your order has been shipped, we will send tracking information to the email address provided at checkout, where tracking is available.
Tracking information may take several business days to become active after the order has been dispatched.
Customs, Duties, and Taxes
Orders shipped internationally may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product price or our free shipping service. Any applicable customs duties, import taxes, or clearance fees are the responsibility of the customer.
We are not responsible for delays caused by customs processing.
Incorrect or Incomplete Shipping Information
Please make sure that your shipping address is complete and accurate before submitting your order.
If an order is returned, delayed, or cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply. We may contact you to confirm the correct address.
Lost, Damaged, or Missing Packages
If your package appears to be lost, damaged, or delivered incorrectly, please contact us as soon as possible at:
Email: olaripvip@outlook.com
WhatsApp: +86 199 3710 8760
Please provide your order number and any relevant photos or delivery information so that we can review the issue.
Contact
If you have any questions about shipping, please contact us:
Email: olaripvip@outlook.com
WhatsApp: +86 199 3710 8760